Shipping policy

We ship all over the world. Each order is very well packed to protect the fragile contents and the display cases come flat-packed with instructions and fittings for easy assembly.

Shipping costs are calculated by the volumetric weight; total size and weight of the order.

1. In order to check the shipping costs to your location, first ensure you are on the correct website - UK, European Union, USA, or Canada & Rest of the World, or you can click on the appropriate flag on the top left of the webpage.

2. Add the product you want to purchase to your shopping cart and then click on CALCULATE SHIPPING at the cart checkout stage. You can then select your country and address details from the drop-down menu to confirm the cost.

3. Don’t forget to save money on your order by using any VIP Points you have earned through previous purchases or by leaving reviews. Find out how to redeem your discount code on the VIP page.

UK Shipping

All our display cases are sent out with an insured trackable courier service; FedEx, DHL or DPD. Smaller items like our stands and single minifigure cases are sent by Royal Mail post (no tracking available).

If you would prefer to collect your order directly from our warehouse, you can get in touch through our Contact Us page to make the necessary arrangements. Alternatively, drop us an email at info@idisplayit.co.uk.

International Shipping

Display cases and stands are sent out with insured trackable courier services;

  • DHL, DPD or FedEx for Europe
  • DHL or FedEx for the Rest of the World

Our products are proudly manufactured in the United Kingdom. For orders shipped outside the UK, any applicable import duties, taxes, or customs fees are the responsibility of the customer and are not included in the shipping cost you pay directly to us.

Note on Customs: Import charges are determined by local customs authorities in your country and are neither collected nor controlled by us. We are unable to predict these specific charges, as they vary based on package value and local regulations.

Processing and Delivery Times

Dispatch Times: Please see the top of our page for current dispatch times or check your order confirmation email for your specific processing time before your order leaves our warehouse. 

Delivery Times: Once the order has been dispatched from our warehouse, delivery times vary based on where they are delivered.

UK: Typically between 1 - 3 business days.

Europe: Typically between 3–5 business days, depending on customs. Once the package reaches your country the courier will contact you to collect the import tax and duties fee. This is usually your local VAT rate + a courier admin fee + 6% duties. We're so sorry, but these fees are out of our control.

Rest of the world: 3–5 business days depending on customs.