Our Return Policy
To initiate a return, you must indicate your intention within 7 working days of receiving the product. Return forms can be obtained by contacting us at firstname.lastname@example.org.
Returns must be received by us within 28 days of the delivery date. You will be responsible for the cost of returning the goods to us safely; this is not refundable. Goods will only be accepted if presented with a copy of the fully completed returns form.
All goods must be sent back in their original condition and packaging. The protective film on the acrylic panels must not have been removed and need to be in their original state.
The price of the goods, not including the postage charge is refundable and will be refunded to you within 30 days at the latest. This does not affect your statutory rights.
Bespoke items (made to order) are not returnable.